{"id":5903,"date":"2024-05-30T17:12:45","date_gmt":"2024-05-30T15:12:45","guid":{"rendered":"https:\/\/lampyrisevents.com\/podminky-pouziti\/"},"modified":"2024-07-15T11:19:12","modified_gmt":"2024-07-15T09:19:12","slug":"podminky-pouziti","status":"publish","type":"page","link":"https:\/\/lampyrisevents.com\/cs\/podminky-pouziti\/","title":{"rendered":"Podm\u00ednky pou\u017eit\u00ed"},"content":{"rendered":"\t\t
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U\u017eivatelsk\u00e1 smlouva - Ve\u0159ejn\u00e1 nab\u00eddka prodeje vstupenek na kulturn\u00ed a z\u00e1bavn\u00e9 akce spole\u010dnosti Lampyris s.r.o.<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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1. Preambule<\/strong>
1.1. Podm\u00ednky Smlouvy s u\u017eivatelem – ve\u0159ejn\u00e1 nab\u00eddka (d\u00e1le jen Smlouva) upravuj\u00ed pr\u00e1vn\u00ed vztah mezi spole\u010dnost\u00ed Lampyris s.r.o. (d\u00e1le jen Zprost\u0159edkovatel) a kupuj\u00edc\u00edmi, kte\u0159\u00ed plat\u00ed za vstupenky prost\u0159ednictv\u00edm online akvizice Zprost\u0159edkovatele (d\u00e1le jen Kupuj\u00edc\u00ed). Smlouva se pova\u017euje za uzav\u0159enou od okam\u017eiku, kdy kupuj\u00edc\u00ed u\u010din\u00ed objedn\u00e1vku na n\u00e1kup vstupenek, a\u017e do okam\u017eiku, kdy kupuj\u00edc\u00ed (nebo j\u00edm pov\u011b\u0159en\u00e1 osoba) vstupenky obdr\u017e\u00ed nebo objedn\u00e1vku zru\u0161\u00ed.<\/p>\n

1.2. Tato smlouva je ve\u0159ejnou nab\u00eddkou a p\u0159ijet\u00edm n\u00ed\u017ee uveden\u00fdch podm\u00ednek kupuj\u00edc\u00ed, kter\u00fd tuto nab\u00eddku p\u0159ij\u00edm\u00e1, prov\u00e1d\u00ed platbu za objednan\u00e9 vstupenky v souladu s podm\u00ednkami smlouvy. Platba za vstupenky ze strany kupuj\u00edc\u00edho je p\u0159ijet\u00edm nab\u00eddky, kter\u00e9 se pova\u017euje za rovnocenn\u00e9 uzav\u0159en\u00ed smlouvy za podm\u00ednek uveden\u00fdch v nab\u00eddce. P\u0159ed p\u0159ijet\u00edm nab\u00eddky se mus\u00ed kupuj\u00edc\u00ed ujistit, \u017ee jsou mu v\u0161echny podm\u00ednky t\u00e9to smlouvy jasn\u00e9 a \u017ee je bezv\u00fdhradn\u011b a v pln\u00e9m rozsahu p\u0159ij\u00edm\u00e1.<\/p>\n

2. Definice<\/strong>
Kupuj\u00edc\u00ed – fyzick\u00e1 nebo pr\u00e1vnick\u00e1 osoba, vlastn\u00edk vstupenek, kone\u010dn\u00fd spot\u0159ebitel slu\u017eeb podle t\u00e9to smlouvy.<\/p>\n

Ud\u00e1lost – kulturn\u00ed a z\u00e1bavn\u00ed akce, na kterou je mo\u017en\u00e9 se dostavit pouze po p\u0159edlo\u017een\u00ed vstupenky.<\/p>\n

Vstupenka – elektronick\u00fd dokument vygenerovan\u00fd softwarov\u00fdm a hardwarov\u00fdm komplexem platformy pro prodej vstupenek, kter\u00fd kupuj\u00edc\u00edmu poskytuje pr\u00e1vo nav\u0161t\u00edvit ud\u00e1lost a obsahuje v\u0161echny pot\u0159ebn\u00e9 informace o ud\u00e1losti, m\u00edst\u011b p\u0159id\u011blen\u00e9m kupuj\u00edc\u00edmu a cen\u011b.<\/p>\n

Objedn\u00e1vka – jeden nebo v\u00edce tip\u016f vybran\u00fdch kupuj\u00edc\u00edm za jednor\u00e1zovou platbu.<\/p>\n

Organiz\u00e1tor akce – pr\u00e1vnick\u00e1 osoba nebo fyzick\u00e1 osoba podnikatel opr\u00e1vn\u011bn\u00e1 organizovat a prov\u00e1d\u011bt akci. Po\u0159adatel akce pov\u011b\u0159uje zprost\u0159edkovatele, aby kupuj\u00edc\u00edmu poskytl slu\u017eby, v\u010detn\u011b informac\u00ed o akci, v\u00fdb\u011bru m\u00edsta, rezervace vstupenek, zpracov\u00e1n\u00ed objedn\u00e1vky a platby a doru\u010den\u00ed zaplacen\u00fdch vstupenek na kupuj\u00edc\u00edm uvedenou e-mailovou adresu, p\u0159\u00edpadn\u011b vr\u00e1cen\u00ed pen\u011bz za nevyu\u017eit\u00e9 vstupenky. (d\u00e1le jen „slu\u017eby pro kupuj\u00edc\u00edho“).<\/p>\n

Zprost\u0159edkovatel (Lampyris s.r.o.) – pr\u00e1vnick\u00e1 nebo fyzick\u00e1 osoba opr\u00e1vn\u011bn\u00e1 poskytovat Slu\u017eby Kupuj\u00edc\u00edmu.<\/p>\n

Slu\u017eby kupuj\u00edc\u00edmu – slu\u017eby spojen\u00e9 s poskytnut\u00edm informac\u00ed o Ud\u00e1losti, v\u00fdb\u011brem m\u00edsta, rezervac\u00ed vstupenek, zpracov\u00e1n\u00edm objedn\u00e1vky a jej\u00ed platbou a doru\u010den\u00edm vstupenek na e-mailovou adresu uvedenou kupuj\u00edc\u00edm. Zprost\u0159edkovateli vznikaj\u00ed n\u00e1klady na slu\u017eby kupuj\u00edc\u00edmu a za jejich poskytnut\u00ed si m\u016f\u017ee \u00fa\u010dtovat poplatek ve form\u011b odm\u011bny za slu\u017eby.<\/p>\n

Nomin\u00e1ln\u00ed cena vstupenky – cena za pr\u00e1vo \u00fa\u010dastnit se akce, kterou stanov\u00ed organiz\u00e1tor akce a kter\u00e1 je uvedena na vstupence.<\/p>\n

Poplatek za slu\u017eby – pen\u011b\u017en\u00ed \u010d\u00e1stka vybran\u00e1 od Kupuj\u00edc\u00edho za poskytnut\u00ed slu\u017eeb podle t\u00e9to smlouvy: poskytnut\u00ed informac\u00ed o Ud\u00e1losti, v\u00fdb\u011br m\u00edsta, rezervace vstupenek, zpracov\u00e1n\u00ed objedn\u00e1vky a platba, doru\u010den\u00ed zaplacen\u00fdch vstupenek na Kupuj\u00edc\u00edm uvedenou e-mailovou adresu, p\u0159\u00edpadn\u00e9 vr\u00e1cen\u00ed pen\u011bz za nevyu\u017eit\u00e9 vstupenky.<\/p>\n

Mobiln\u00ed elektronick\u00e1 j\u00edzdenka (d\u00e1le jen MET) – zobrazen\u00ed j\u00edzdenky v sekci Moje j\u00edzdenky v mobiln\u00ed aplikaci. MET obsahuje \u010d\u00e1rov\u00fd k\u00f3d a QR k\u00f3d s informacemi o vstupence. K n\u00e1v\u0161t\u011bv\u011b n\u011bkter\u00fdch ud\u00e1lost\u00ed sta\u010d\u00ed, kdy\u017e se spr\u00e1vci na obrazovce mobiln\u00edho za\u0159\u00edzen\u00ed zobraz\u00ed MET.<\/p>\n

3. P\u0159edm\u011bt dohody<\/strong>
3.1. P\u0159edm\u011btem Smlouvy je poskytov\u00e1n\u00ed slu\u017eeb Kupuj\u00edc\u00edmu ze strany Zprost\u0159edkovatele: poskytov\u00e1n\u00ed informac\u00ed o Ud\u00e1losti, v\u00fdb\u011br m\u00edsta, rezervace vstupenek, zpracov\u00e1n\u00ed objedn\u00e1vky a jej\u00ed \u00fahrada, doru\u010den\u00ed zaplacen\u00fdch vstupenek na Kupuj\u00edc\u00edm uvedenou e-mailovou adresu, p\u0159\u00edpadn\u00e9 vr\u00e1cen\u00ed pen\u011bz za nevyu\u017eit\u00e9 vstupenky.<\/p>\n

3.2. Za poskytov\u00e1n\u00ed slu\u017eeb kupuj\u00edc\u00edmu m\u016f\u017ee zprost\u0159edkovatel \u00fa\u010dtovat kupuj\u00edc\u00edmu poplatek za slu\u017eby.<\/p>\n

3.3. Kupuj\u00edc\u00ed nakupuje vstupenky na z\u00e1klad\u011b informac\u00ed o Ud\u00e1losti uveden\u00fdch na Str\u00e1nk\u00e1ch, soci\u00e1ln\u00edch s\u00edt\u00edch a mobiln\u00edch aplikac\u00edch (d\u00e1le jen Str\u00e1nky a mobiln\u00ed aplikace). Tyto informace zve\u0159ej\u0148uje zprost\u0159edkovatel v souladu s informacemi poskytnut\u00fdmi organiz\u00e1torem akce. Zprost\u0159edkovatel neodpov\u00edd\u00e1 za nep\u0159esn\u00e9 (nespr\u00e1vn\u00e9) informace o Ud\u00e1losti poskytnut\u00e9 jej\u00edm organiz\u00e1torem.<\/p>\n

4. Zpracov\u00e1n\u00ed objedn\u00e1vek a postup platby<\/strong>
4.1. Kupuj\u00edc\u00ed samostatn\u011b zad\u00e1 objedn\u00e1vku na Str\u00e1nk\u00e1ch a\/nebo v Mobiln\u00ed aplikaci, na soci\u00e1ln\u00edch s\u00edt\u00edch. Vstupenky zahrnut\u00e9 do objedn\u00e1vky jsou sta\u017eeny z prodeje a rezervov\u00e1ny pro kupuj\u00edc\u00edho. B\u011bhem doby platnosti odpo\u010d\u00edt\u00e1vac\u00edho \u010dasova\u010de je platba dostupn\u00e1 pouze kupuj\u00edc\u00edmu, kter\u00fd zadal objedn\u00e1vku. Zpracovan\u00e9 a aktivn\u00ed objedn\u00e1vky (s aktivn\u00edm \u010dasova\u010dem odpo\u010dtu) jsou k dispozici v \u010d\u00e1sti „Moje objedn\u00e1vky“.<\/p>\n

4.2. \u00dapln\u00e1 cena objedn\u00e1vky se skl\u00e1d\u00e1 z ceny ka\u017ed\u00e9 letenky zahrnut\u00e9 do objedn\u00e1vky a p\u0159\u00edpadn\u00e9ho servisn\u00edho poplatku.<\/p>\n

4.3. Kupuj\u00edc\u00ed m\u016f\u017ee zaplatit za zadanou Objedn\u00e1vku pomoc\u00ed dostupn\u00fdch metod na Str\u00e1nk\u00e1ch a v Mobiln\u00ed aplikaci. Chcete-li zaplatit jednu nebo v\u00edce objedn\u00e1vek, klikn\u011bte v ko\u0161\u00edku na tla\u010d\u00edtko „Zaplatit objedn\u00e1vku“. Pokud z jak\u00e9hokoli d\u016fvodu platba neprob\u011bhne nebo je p\u0159eru\u0161ena, lze objedn\u00e1vku uhradit b\u011bhem doby platnosti objedn\u00e1vky v sekci „Moje objedn\u00e1vky“. Pokud nedojde k \u00fapln\u00e9 \u00fahrad\u011b objedn\u00e1vky b\u011bhem doby platnosti odpo\u010d\u00edt\u00e1vac\u00edho \u010dasova\u010de, zm\u011bn\u00ed se stav objedn\u00e1vky na „zru\u0161en\u00e1“ a vstupenky se vr\u00e1t\u00ed do b\u011b\u017en\u00e9ho prodeje.<\/p>\n

4.4. Objednejte si platbu bankovn\u00edmi kartami:<\/p>\n

4.4.1. Chcete-li prov\u00e9st platbu (zadat \u00fadaje o kart\u011b), budete p\u0159esm\u011brov\u00e1ni na platebn\u00ed br\u00e1nu platebn\u00edho syst\u00e9mu Stripe.com. P\u0159ipojen\u00ed k platebn\u00ed br\u00e1n\u011b a p\u0159enos informac\u00ed prob\u00edh\u00e1 v zabezpe\u010den\u00e9m re\u017eimu pomoc\u00ed \u0161ifrovac\u00edho protokolu SSL. Pokud va\u0161e banka podporuje technologii zabezpe\u010den\u00fdch internetov\u00fdch plateb Verified By Visa nebo MasterCard SecureCode, m\u016f\u017ee b\u00fdt pro proveden\u00ed platby nutn\u00e9 zadat speci\u00e1ln\u00ed heslo. Tento web podporuje 256bitov\u00e9 \u0161ifrov\u00e1n\u00ed. D\u016fv\u011brnost poskytnut\u00fdch osobn\u00edch \u00fadaj\u016f zaji\u0161\u0165uje spole\u010dnost Stripe.com. Zadan\u00e9 informace nebudou poskytnuty t\u0159et\u00edm stran\u00e1m s v\u00fdjimkou p\u0159\u00edpad\u016f stanoven\u00fdch z\u00e1kony zem\u011b kon\u00e1n\u00ed akce. Platba bankovn\u00edmi kartami prob\u00edh\u00e1 striktn\u011b v souladu s po\u017eadavky mezin\u00e1rodn\u00edch platebn\u00edch syst\u00e9m\u016f Visa Int. a MasterCard Europe Sprl.<\/p>\n

4.4.2. Odm\u00edtnut\u00ed platby m\u016f\u017ee b\u00fdt zp\u016fsobeno n\u00e1sleduj\u00edc\u00edmi d\u016fvody:<\/p>\n

– Bankovn\u00ed karta nen\u00ed ur\u010dena pro platby na internetu, co\u017e si m\u016f\u017eete ov\u011b\u0159it dotazem u banky, kter\u00e1 kartu vydala,<\/p>\n

– Datum platnosti bankovn\u00ed karty ji\u017e vypr\u0161elo. Datum platnosti karty je obvykle uvedeno na p\u0159edn\u00ed stran\u011b karty (m\u011bs\u00edc a rok, do kter\u00e9ho je karta platn\u00e1),<\/p>\n

– Nedostatek finan\u010dn\u00edch prost\u0159edk\u016f pro platbu bankovn\u00ed kartou,<\/p>\n

– Byl p\u0159ekro\u010den stanoven\u00fd denn\u00ed limit transakc\u00ed. V\u00fd\u0161i denn\u00edho limitu pro v\u0161echny operace ur\u010duje banka, kter\u00e1 kartu vydala,<\/p>\n

– Nespr\u00e1vn\u00e9 zad\u00e1n\u00ed \u00fadaj\u016f o bankovn\u00ed kart\u011b,<\/p>\n

Pro spr\u00e1vn\u00e9 zad\u00e1n\u00ed je nutn\u00e9 pe\u010dliv\u011b a p\u0159esn\u011b zadat \u00fadaje tak, jak jsou uvedeny na kart\u011b:<\/p>\n

– Jm\u00e9no dr\u017eitele karty (obvykle je uvedeno na p\u0159edn\u00ed stran\u011b bankovn\u00ed karty velk\u00fdmi anglick\u00fdmi p\u00edsmeny. Nap\u0159\u00edklad JON SMITT);<\/p>\n

– \u010c\u00edslo karty (obvykle je uvedeno na p\u0159edn\u00ed stran\u011b bankovn\u00ed karty a skl\u00e1d\u00e1 se ze 16 \u010d\u00edslic. Nap\u0159\u00edklad: 0123 4567 8901 2345);<\/p>\n

– Datum platnosti karty (obvykle je uvedeno na p\u0159edn\u00ed stran\u011b bankovn\u00ed karty – m\u011bs\u00edc a rok, do kdy je karta platn\u00e1. Datum platnosti karty se zad\u00e1v\u00e1 \u010d\u00edslicemi. Nap\u0159\u00edklad 12 (zad\u00e1no v poli m\u011bs\u00edc) a 13 (zad\u00e1no v poli rok), co\u017e znamen\u00e1, \u017ee karta je platn\u00e1 do prosince 2013);<\/p>\n

5. P\u0159\u00edjem vstupenek<\/strong>
5.1. Zaplacen\u00e9 vstupenky v elektronick\u00e9 podob\u011b (elektronick\u00e9 vstupenky) jsou ulo\u017eeny v sekci „Moje vstupenky“ na webu nebo v mobiln\u00ed aplikaci. P\u0159i n\u00e1kupu vstupenek mus\u00ed kupuj\u00edc\u00ed uv\u00e9st e-mailovou adresu a\/nebo \u010d\u00edslo mobiln\u00edho telefonu, na kter\u00e9 mu budou vstupenky zasl\u00e1ny. V z\u00e1vislosti na podm\u00ednk\u00e1ch, kter\u00e9 nab\u00edz\u00ed organiz\u00e1tor akce, lze elektronickou vstupenku p\u0159edlo\u017eit p\u0159i vstupu na akci bu\u010f na displeji mobiln\u00edho za\u0159\u00edzen\u00ed (chytr\u00fd telefon, tablet atd.), nebo ji vytisknout a p\u0159edlo\u017eit jako pap\u00edrovou kopii vstupenky. V n\u011bkter\u00fdch p\u0159\u00edpadech m\u016f\u017ee b\u00fdt kv\u016fli kontrole vstupu nutn\u00e9 vym\u011bnit elektronick\u00e9 j\u00edzdenky za jejich pap\u00edrov\u00e9 ekvivalenty.<\/p>\n

5.2. Poskytnut\u00edm e-mailov\u00e9 adresy a\/nebo \u010d\u00edsla mobiln\u00edho telefonu (bod 5.1) kupuj\u00edc\u00ed souhlas\u00ed se zas\u00edl\u00e1n\u00edm vstupenek a informa\u010dn\u00edch materi\u00e1l\u016f o akci, na kterou si zakoupil vstupenky – v\u010detn\u011b informac\u00ed o zm\u011bn\u00e1ch v programu a dal\u0161\u00edch prvc\u00edch akce, omezen\u00edch, zru\u0161en\u00edch, zm\u011bn\u011b term\u00ednu, jako\u017e i dal\u0161\u00edch informa\u010dn\u00edch a propaga\u010dn\u00edch materi\u00e1l\u016f o t\u00e9to a dal\u0161\u00edch akc\u00edch zprost\u0159edkovatele. Kupuj\u00edc\u00ed vyj\u00e1d\u0159\u00ed sv\u016fj \u00famysl odhl\u00e1sit se ze zas\u00edl\u00e1n\u00ed t\u011bchto materi\u00e1l\u016f zasl\u00e1n\u00edm p\u0159\u00edslu\u0161n\u00e9 \u017e\u00e1dosti (e-mailem) na n\u00e1sleduj\u00edc\u00ed adresu: nikolai.bedniakov@seznam.cz.<\/p>\n

5.3. Informace o postupu kupuj\u00edc\u00edch p\u0159i p\u0159ed\u00e1v\u00e1n\u00ed vstupn\u00ed kontroly na akci odpov\u00eddaj\u00ed postupu stanoven\u00e9mu organiz\u00e1torem akce. Vstupenky lze p\u0159edat e-mailem a vytisknout, abyste z\u00edskali p\u0159\u00edstup na akci. Pokud lze pro kontrolu vstupu na akci pou\u017e\u00edt mobiln\u00ed elektronick\u00e9 vstupenky (MET), m\u016f\u017ee kupuj\u00edc\u00ed zakoupit vstupenky v mobiln\u00ed aplikaci a p\u0159edlo\u017eit je kontrol\u00f3rovi na displeji mobiln\u00edho za\u0159\u00edzen\u00ed, ani\u017e by je musel tisknout. Ud\u00e1losti, u nich\u017e lze pou\u017e\u00edt MET, jsou ozna\u010deny jako „Mobiln\u00ed elektronick\u00e1 vstupenka“.<\/p>\n

6. Vr\u00e1cen\u00ed pen\u011bz za vstupenky<\/strong>
6.1. Vr\u00e1cen\u00ed pen\u011bz je mo\u017en\u00e9 pouze za vstupenky prodan\u00e9 prost\u0159ednictv\u00edm internetov\u00e9ho n\u00e1kupu zprost\u0159edkovatele. Vr\u00e1cen\u00ed pen\u011bz se prov\u00e1d\u00ed na platebn\u00ed metodu (bankovn\u00ed karta, \u00fa\u010det, elektronick\u00e1 pen\u011b\u017eenka atd.), kterou kupuj\u00edc\u00ed pou\u017eil k \u00fahrad\u011b objedn\u00e1vky.<\/p>\n

6.2. Vr\u00e1cen\u00ed pen\u011bz za letenku prob\u00edh\u00e1 na z\u00e1klad\u011b \u017e\u00e1dosti kupuj\u00edc\u00edho. \u017d\u00e1dost o vr\u00e1cen\u00ed pen\u011bz za letenku (letenky) je t\u0159eba zaslat na e-mailovou adresu nikolai.bedniakov@seznam.cz.<\/p>\n

V souladu s touto dohodou se stanov\u00ed n\u00e1sleduj\u00edc\u00ed postup pro vr\u00e1cen\u00ed pen\u011bz:<\/p>\n

6.2.1. V p\u0159\u00edpad\u011b zru\u0161en\u00ed akce obdr\u017e\u00ed kupuj\u00edc\u00ed 100% n\u00e1hradu nomin\u00e1ln\u00ed ceny vstupenky.<\/p>\n

6.2.2. V p\u0159\u00edpad\u011b, \u017ee se kupuj\u00edc\u00ed nebude moci akce z\u00fa\u010dastnit z d\u016fvodu nemoci nebo jin\u00fdch dolo\u017een\u00fdch opr\u00e1vn\u011bn\u00fdch d\u016fvod\u016f stanoven\u00fdch pr\u00e1vn\u00edmi p\u0159edpisy zem\u011b kon\u00e1n\u00ed akce, bude kupuj\u00edc\u00edmu vr\u00e1ceno 100 % nomin\u00e1ln\u00ed ceny vstupenky.<\/p>\n

6.2.3. Pokud se kupuj\u00edc\u00ed rozhodne nez\u00fa\u010dastnit se akce z jin\u00fdch d\u016fvod\u016f, plat\u00ed n\u00e1sleduj\u00edc\u00ed podm\u00ednky pro vr\u00e1cen\u00ed pen\u011bz:<\/p>\n

– Pokud je \u017e\u00e1dost o vr\u00e1cen\u00ed pen\u011bz pod\u00e1na nejpozd\u011bji 10 dn\u00ed p\u0159ed kon\u00e1n\u00edm akce: v souladu s pr\u00e1vn\u00edmi p\u0159edpisy zem\u011b, kde se akce kon\u00e1.<\/p>\n

– Pokud je \u017e\u00e1dost o vr\u00e1cen\u00ed pen\u011bz pod\u00e1na m\u00e9n\u011b ne\u017e 10 dn\u00ed, ale nejpozd\u011bji 5 dn\u00ed p\u0159ed kon\u00e1n\u00edm akce: v souladu s pr\u00e1vn\u00edmi p\u0159edpisy zem\u011b, kde se akce kon\u00e1.<\/p>\n

– Pokud je \u017e\u00e1dost o vr\u00e1cen\u00ed pen\u011bz pod\u00e1na m\u00e9n\u011b ne\u017e 5 dn\u00ed, ale nejpozd\u011bji 3 dny p\u0159ed akc\u00ed: v souladu s pr\u00e1vn\u00edmi p\u0159edpisy zem\u011b, kde se akce kon\u00e1.<\/p>\n

– Pokud je \u017e\u00e1dost o vr\u00e1cen\u00ed pen\u011bz pod\u00e1na m\u00e9n\u011b ne\u017e t\u0159i dny p\u0159ed akc\u00ed: v souladu s pr\u00e1vn\u00edmi p\u0159edpisy zem\u011b, kde se akce kon\u00e1.<\/p>\n

6.3. Poplatek za slu\u017eby zaplacen\u00fd kupuj\u00edc\u00edm je nevratn\u00fd. Krom\u011b toho mohou b\u00fdt od n\u00e1hrady ode\u010dteny skute\u010dn\u011b vynalo\u017een\u00e9 n\u00e1klady. Poplatek za slu\u017eby kompenzuje n\u00e1klady spojen\u00e9 s \u0159\u00e1dn\u00fdm poskytov\u00e1n\u00edm slu\u017eeb kupuj\u00edc\u00edmu, jak je uvedeno v odd\u00edle 2 t\u00e9to smlouvy.<\/p>\n

6.4. V p\u0159\u00edpad\u011b zru\u0161en\u00ed, nahrazen\u00ed nebo p\u0159esunut\u00ed akce na jin\u00fd term\u00edn m\u016f\u017ee vr\u00e1cen\u00ed pen\u011bz prov\u00e9st organiz\u00e1tor akce a\/nebo podle dohody s n\u00edm.<\/p>\n

6.5. \u010casov\u00fd harmonogram a postup pro vr\u00e1cen\u00ed vstupenek b\u011bhem obdob\u00ed omezen\u00ed z d\u016fvodu n\u00e1kazy koronavirem bude stanoven v souladu s pr\u00e1vn\u00edmi p\u0159edpisy zem\u011b, ve kter\u00e9 se akce kon\u00e1.<\/p>\n

7. Pr\u00e1va a povinnosti, odpov\u011bdnost smluvn\u00edch stran<\/strong>
7.1. Agent se zavazuje:<\/p>\n

7.1.1. nezve\u0159ej\u0148ovat \u017e\u00e1dn\u00e9 soukrom\u00e9 informace o kupuj\u00edc\u00edm a neposkytovat p\u0159\u00edstup k t\u011bmto informac\u00edm t\u0159et\u00edm stran\u00e1m, s v\u00fdjimkou p\u0159\u00edpad\u016f stanoven\u00fdch pr\u00e1vn\u00edmi p\u0159edpisy zem\u011b kon\u00e1n\u00ed akce.<\/p>\n

7.1.2. Poskytnout Kupuj\u00edc\u00edmu mo\u017enost telefonick\u00fdch konzultac\u00ed prost\u0159ednictv\u00edm kontakt\u016f technick\u00e9 podpory uveden\u00fdch na Webov\u00fdch str\u00e1nk\u00e1ch a v Mobiln\u00ed aplikaci.<\/p>\n

7.1.3. Zprost\u0159edkovatel neodpov\u00edd\u00e1 za obsah a spr\u00e1vnost \u00fadaj\u016f poskytnut\u00fdch kupuj\u00edc\u00edm p\u0159i zad\u00e1v\u00e1n\u00ed a placen\u00ed objedn\u00e1vky.<\/p>\n

7.1.4. Zprost\u0159edkovatel nenese odpov\u011bdnost, nem\u016f\u017ee vystupovat jako \u017ealovan\u00fd u soudu a nehrad\u00ed \u0161kody, kter\u00e9 kupuj\u00edc\u00edmu vzniknou v d\u016fsledku jedn\u00e1n\u00ed nebo ne\u010dinnosti t\u0159et\u00edch osob, v\u010detn\u011b organiz\u00e1tora akce. Zprost\u0159edkovatel neodpov\u00edd\u00e1 za zm\u011bnu term\u00ednu, nahrazen\u00ed nebo zru\u0161en\u00ed ud\u00e1losti.<\/p>\n

7.1.5. Zprost\u0159edkovatel, jeho zam\u011bstnanci, \u0159editel\u00e9, \u00fa\u0159edn\u00edci nebo jin\u00e9 sp\u0159\u00edzn\u011bn\u00e9 strany, sponzo\u0159i, zprost\u0159edkovatel\u00e9, z\u00e1stupci, partne\u0159i, v\u010detn\u011b t\u011bch, kte\u0159\u00ed jednaj\u00ed jm\u00e9nem zprost\u0159edkovatele, v \u017e\u00e1dn\u00e9m p\u0159\u00edpad\u011b nenesou odpov\u011bdnost za jak\u00e9koli p\u0159\u00edm\u00e9 nebo nep\u0159\u00edm\u00e9 ztr\u00e1ty vypl\u00fdvaj\u00edc\u00ed z prodeje letenky nebo z p\u0159ijet\u00ed slu\u017eeb kupuj\u00edc\u00edho, v\u010detn\u011b u\u0161l\u00e9ho zisku.<\/p>\n

7.1.6. Zprost\u0159edkovatel nenese odpov\u011bdnost v p\u0159\u00edpad\u011b, \u017ee kupuj\u00edc\u00ed nespr\u00e1vn\u011b vybere ud\u00e1lost, kategorii vstupenky, \u010das sezen\u00ed a dal\u0161\u00ed vlastnosti vstupenky nebo objedn\u00e1vky.<\/p>\n

7.2. Kupuj\u00edc\u00ed se zavazuje:<\/p>\n

7.2.2. Sezn\u00e1mit se s obsahem dohody.<\/p>\n

7.2.3. P\u0159i zad\u00e1v\u00e1n\u00ed a placen\u00ed objedn\u00e1vky je kupuj\u00edc\u00ed povinen uv\u00e9st o sob\u011b p\u0159esn\u00e9 \u00fadaje.<\/p>\n

7.3. Po zaplacen\u00ed objedn\u00e1vky (p\u0159ijet\u00ed nab\u00eddky) p\u0159eb\u00edraj\u00ed zprost\u0159edkovatel a kupuj\u00edc\u00ed povinnosti a nab\u00fdvaj\u00ed pr\u00e1va uveden\u00e1 ve smlouv\u011b.<\/p>\n

7.4. Smluvn\u00ed strany jsou zpro\u0161t\u011bny odpov\u011bdnosti za \u00fapln\u00e9 nebo \u010d\u00e1ste\u010dn\u00e9 nepln\u011bn\u00ed sv\u00fdch povinnost\u00ed podle Smlouvy, pokud k takov\u00e9mu nepln\u011bn\u00ed do\u0161lo v d\u016fsledku okolnost\u00ed vy\u0161\u0161\u00ed moci, tj. mimo\u0159\u00e1dn\u00fdch a za t\u011bchto podm\u00ednek neodvratiteln\u00fdch okolnost\u00ed. Mezi okolnosti vy\u0161\u0161\u00ed moci pat\u0159\u00ed zejm\u00e9na: p\u0159\u00edrodn\u00ed katastrofy, vojensk\u00e9 akce, st\u00e1vky, opat\u0159en\u00ed a rozhodnut\u00ed st\u00e1tn\u00edch org\u00e1n\u016f, poruchy telekomunika\u010dn\u00edch a energetick\u00fdch s\u00edt\u00ed.<\/p>\n

8. \u0158e\u0161en\u00ed spor\u016f<\/strong>
8.1. Spory vznikl\u00e9 p\u0159i pln\u011bn\u00ed Smlouvy se \u0159e\u0161\u00ed v souladu s reklama\u010dn\u00edm \u0159\u00edzen\u00edm. Reklamace se pod\u00e1v\u00e1 p\u00edsemn\u011b zprost\u0159edkovateli s p\u0159ilo\u017een\u00edm dokument\u016f dokl\u00e1daj\u00edc\u00edch uplatn\u011bn\u00e9 n\u00e1roky, a to nejpozd\u011bji do 9 (dev\u00edti) kalend\u00e1\u0159n\u00edch dn\u016f ode dne vzniku sporu. Obdr\u017eenou reklamaci posoud\u00ed zprost\u0159edkovatel ve lh\u016ft\u011b nep\u0159esahuj\u00edc\u00ed 15 (patn\u00e1ct) kalend\u00e1\u0159n\u00edch dn\u016f.<\/p>\n

8.2. Ve v\u0161ech ostatn\u00edch z\u00e1le\u017eitostech, kter\u00e9 nejsou upraveny ve Smlouv\u011b, se Agent a Kupuj\u00edc\u00ed \u0159\u00edd\u00ed pr\u00e1vn\u00edmi p\u0159edpisy zem\u011b, kde se Ud\u00e1lost kon\u00e1.<\/p>\n

9. Doba platnosti, zm\u011bny a ukon\u010den\u00ed smlouvy
9.1 Tato Smlouva vstupuje v platnost dnem jej\u00edho zve\u0159ejn\u011bn\u00ed na Webov\u00fdch str\u00e1nk\u00e1ch a v Mobiln\u00ed aplikaci. Smlouva je platn\u00e1 na dobu neur\u010ditou.<\/p>\n

9.2 Zprost\u0159edkovatel m\u00e1 pr\u00e1vo prov\u00e1d\u011bt zm\u011bny a dopl\u0148ky Smlouvy, p\u0159i\u010dem\u017e je povinen je zve\u0159ejnit na Webov\u00fdch str\u00e1nk\u00e1ch a v Mobiln\u00ed aplikaci.<\/p>\n

10. Podrobnosti o spole\u010dnosti Lampyris s.r.o.<\/strong>
Z\u00e1v\u011brka 2367\/9A, B\u0159evnov (Praha 6), 169 00 Praha, \u010cesk\u00e1 republika
+429 733 642 795
E-mail: info@lampyrisevents.com <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

U\u017eivatelsk\u00e1 smlouva – Ve\u0159ejn\u00e1 nab\u00eddka prodeje vstupenek na kulturn\u00ed a z\u00e1bavn\u00e9 akce spole\u010dnosti Lampyris s.r.o. 1. Preambule1.1. Podm\u00ednky Smlouvy s u\u017eivatelem – ve\u0159ejn\u00e1 nab\u00eddka (d\u00e1le jen Smlouva) upravuj\u00ed pr\u00e1vn\u00ed vztah mezi spole\u010dnost\u00ed Lampyris s.r.o. (d\u00e1le jen Zprost\u0159edkovatel) a kupuj\u00edc\u00edmi, kte\u0159\u00ed plat\u00ed za vstupenky prost\u0159ednictv\u00edm online akvizice Zprost\u0159edkovatele (d\u00e1le jen Kupuj\u00edc\u00ed). Smlouva se pova\u017euje za uzav\u0159enou […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-5903","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nPodm\u00ednky pou\u017eit\u00ed - Lampyris-Events<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"cs_CZ\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Podm\u00ednky pou\u017eit\u00ed - Lampyris-Events\" \/>\n<meta property=\"og:description\" content=\"U\u017eivatelsk\u00e1 smlouva – Ve\u0159ejn\u00e1 nab\u00eddka prodeje vstupenek na kulturn\u00ed a z\u00e1bavn\u00e9 akce spole\u010dnosti Lampyris s.r.o. 1. Preambule1.1. 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